Posts Tagged ‘SupportPay’

There is one principle I have been sticking to since this blog started: I do not publish ads disguised as

Sheri Atwood (Photo Vicki Thompson)

Sheri Atwood (Photo Vicki Thompson)

“I love your blog” comment for anybody, even from self-declared lawyers specialized in fathers’ rights. About a week ago, I received a comment from (perhaps) a parent praising SupportPay.com. I am going to publish this comment, for once. I might do even worse, but I’ll take the risk: discuss SupportPay here, because it is a topic that, I believe, deserves comments.

SupportPay is an online platform developed by Ittavi.Inc, which is incorporated in the great State of Delaware, although its headquarters are in Santa Clara, CA. According to founders Sheri Atwood and Lorena Chiu, SupportPay aims at softening tensions between divorced parents. Between the latter, communication sucks. It does, because it revolves around money. If communication about money is made easier -here comes SupportPay, with which you upload any receipt as proof of your expenses toward what you paid for your child- tension will ease, and children will be spared the shouting match that accompanies the bringing of them from one parent to the other.

I like technology like the next guy, but I do not think it will save the world. And I am also not totally sure that SupportPay founders have a clear idea of what their customer’s base is. Who pays child support? Mostly fathers. How do they pay it? Often, the State takes care of payments for them, through garnishment of their wages, like in my case. What are the predicament of fathers? They don’t see their kids, and making communication about money smoother won’t help see them more. Child support payments, which in most states are based on the sole non-custodial father’s income, amount to absurd percentage of their income. The problem of most fathers is not to keep track of their expenses for their kids; It is to keep up with them.

All of this to give a clearer idea of who SupportPay might be for: some of the 1%, Silicon Valley fathers who are not affected by the daunting demand of US family laws on the rest of us, and may find comfort in seeing through their expenses thanks to SupportPay. God bless them. Markets will always find answers, adequate or not, to their needs. I for one, will post another blog about SupportPay if it keeps one father from going to jail for missing chid support payments.

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